Last Updated: Aug 2021
Personal Information We Collect
We collect data from you through the Website and other interactions you have with us. You provide some of this information directly to us via the Website, and we get some of it by collecting data about your interactions, use, and experiences with the Website.
Personal information is data that can be used to identify or contact an individual person. Grn Bus has collected the following categories of personal information from its users in the last twelve (12) months:
Name, alias (nickname), postal address (for delivery) email address, phone number, photograph of driver’s license (or similar government issued identification), date of birth, IP address, or other similar identifiers, and a photo of your medical marijuana card or doctor recommendation
Customer records information
Photograph of a driver’s license or other state identification card, and medical information (if purchased based upon medical marijuana card or doctor recommendation)
Records of products purchased or considered
Internet or other electronic network activity information
Browsing history, search history, and information regarding a user’s interaction with the Website or the Service
Physical location, generally
How Grn Buss Uses Personal Information
Personal Information you provide to us is used to help us communicate with you and to provide you with the Services. For example, we use personal information to: (i) register and service your Grn Bus account; (ii) solicit feedback and respond to your questions; (iii) provide technical support; and (iv) inform you about product or promotional offers. In order for the dispensary you select to process your order, we will send them your nickname, email address, phone number, reservation time, delivery location, and the specific products and the quantities you ordered. We may also provide the dispensary you select with suggested products for you based upon information that we gather about your shopping history or consumers with similar shopping histories. If purchasing from a product manufacturer's menu, we will send the product manufacturer your nickname, email address, phone number, reservation time, delivery location, and the specific products and the quantities you ordered. We may also provide the product manufacturer with suggested products for you based upon information that we gather about your shopping history or consumers with similar shopping histories.
We also use the data to operate our business, which includes analyzing our performance, meeting our legal obligations, and doing research. When we ask you to provide personal information, you can decline, but if you do, you may not be able to access the Website or use the Service.
We also collect data in a form that does not, on its own, identify any specific individual (non-personal information). We may collect, use, transfer, and disclose non-personal information to improve the Services and customize the user experience, or for any other legitimate purpose. We also may aggregate non-personal information in order to track trends and analyze use patterns on the Website. The following are some examples of non-personal information that we collect and how we may use it:
- We may collect information such as language, zip code, area code, unique device identifier, referrer URL, or location so that we can better understand customer behavior and improve our products and services.
- We may collect and store details of how you use our Services, including search queries. This information may be used to improve the relevancy of results provided by our Services. Except in limited instances to ensure quality of our Services over the Internet, such information will not be associated with your IP address.
Cookies and other Technologies
Sharing information with Third Parties
We may employ third party companies and individuals to facilitate our provision of the Service, to provide the Service on our behalf, provide customer support, perform Service-related services (e.g., maintenance services, database management, web analytics and improvement of the Service’s features) or to assist us in analyzing how our Service is used. Over the last twelve (12) months, Grn Bus has disclosed for business purposes the following categories of personal information to third parties: identifiers, customer records information, commercial information, internet or other electronic network activity information, and geolocation data. These third parties may have access to your personal information, but only to the extent needed to perform these tasks on our behalf, and we will contractually require them to protect and safeguard your personal information in accordance with applicable laws. If you choose to purchase merchandise, products and/or services, on or through features on the Service, we may forward your personal information to third parties for services such as credit card or other payment processing, order fulfillment, credit pre-authorization, and address verification. We may also disclose your information to unaffiliated third parties for advertising and marketing purposes. Over the last twelve (12) months, Grn Bus has sold the following categories of personal information to third parties: commercial information, internet or other electronic network activity information, and geolocation data. Pursuant to California’s “Shine the Light Act,” California residents are permitted to request information about the manner in which we share certain categories of information with third parties for their marketing use. Please send an email to [email protected] to request a copy of our disclosure pursuant to California law. While we will require third parties to follow applicable laws, and will not authorize them to use this information except for the express purpose for which it is provided, we do not bear any responsibility for any actions or policies of third parties.
By providing your mobile phone number and/or email address through the Service or to a dispensary, you expressly consent to receive informational and transactional messages at the mobile phone number and/or email address provided to Grn Bus and/or the dispensary. Consent is not required as a condition of your use of the Services. Standard per minute call and message and data rates may apply. You may opt-out of receiving these messages at any time.
It may be necessary for Grn Bus to disclose your personal information by law, legal process, litigation, and/or requests from public and governmental authorities. We may also disclose information about you, but only where there is a lawful basis for doing so, if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our Services or users. This could include providing information to public or governmental authorities. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
Protecting Your Personal Information
Grn Bus and our service providers implement security measures designed to protect your information from unauthorized access, disclosure or accidental loss or destruction. We utilize appropriate physical, technical and managerial safeguards designed to protect the information we collect from or about our users. Grn Bus’s physical infrastructure is hosted and managed within Amazon’s secure data centers located in the United States and utilize the Amazon Web Service (AWS) technology. Amazon continually manages risk and undergoes recurring assessments to ensure compliance with industry standards.
Your Privacy Rights
You can make choices about our collection and use of your information. You can control your personal data that Grn Bus obtains, and exercise your data protection rights, by contacting Grn Bus or using various tools we provide. For example, you can:
- Use the “unsubscribe” links contained in our email messages to stop receiving product or promotional offers from us via email.
- Disable push notifications sent to your mobile device to communicate with about the Service, via the settings in the Website at your discretion
- Prevent the Website from obtaining your location by disabling location services on your device. However, doing so means you may not be able to use the Website.
- Direct us to not sell your personal information at any time (the “right to opt-out”). If you wish to exercise the right to opt-out, please do so at this link: www.grnbus.com/do-not-sell-my-information
Not all personal information processed by Grn Bus can be accessed or controlled via the tools above. If you want to access or control personal data processed by Grn Bus that is not available via the tools above, you can always contact Grn Bus at [email protected].
If you are a California resident, the California Consumer Protection Act provides you with specific rights regarding your personal information. You have the right to:
- Request that Grn Bus disclose to you the categories and specific pieces of personal information we have collected and/or sold
- Delete any personal information about you which Grn Bus has collected from you
- Request that Grn Bus also disclose the following to you:
- The categories of sources from which your personal information is collected
- The business or commercial purpose for collecting or selling your personal information
- The categories of third parties with whom Grn Bus shares or sells personal information
To exercise the rights set forth above, you may submit a request to us by visiting [email protected] or calling 1-888-670-1180.
You also have the right to direct us to not sell your personal information at any time (the “right to opt-out”). If you wish to exercise the right to opt-out, please do so at this link: www.grnbus.com/do-not-sell-my-information
If you choose to exercise your privacy rights, you have the right to not to receive discriminatory treatment or a lesser degree of service from Grn Bus.
If you are a Nevada resident, you have the right to opt-out of the sale of your personal information. If you wish to exercise the right to opt-out, please do so at this link: www.grnbus.com/do-not-sell-my-information
Our Policies Concerning Children
You must be either (a) a valid medical marijuana patient 18 years or older or (b) 21 years or older in order to create an account on the Website. We do not knowingly collect or use personal information from anyone under these ages. If we become aware that anyone under-age has provided us with personal information, we will delete that information and the associated account.
Users Outside of The United States
The Service and the servers upon which the Service are hosted are located in the United States and are intended only to be used by individuals in the United States. Personal Information you submit using the Services will be transferred to and stored in the United States. By using the Services and submitting Personal Information, you authorize this transfer. For the avoidance of doubt, Grn Bus is not designed for, or targeted to, or in any way offering goods or services to users who are in the European Union.